Gluten Hero
    Account & data#sign-in#troubleshooting#otp

    Sign-in code didn't arrive

    3 min read
    **Your sign-in code usually arrives in under 30 seconds. If it hasn't, run this checklist before you write in.**
    
    ## Give it 60 seconds
    
    Email providers occasionally buffer. Wait a full minute before requesting a new code; tapping "Send code" again invalidates the previous one.
    
    ## Check spam and Promotions
    
    Search your inbox for the sender onboarding@glutenhero.net. Gmail users — check the Promotions tab.
    
    ## Confirm the address
    
    Typos happen on phone keyboards. Re-enter the address carefully. If you signed up with a different email, switch to that one.
    
    ## Still nothing?
    
    Open a support ticket under Account & Data and include the address you're trying. We'll either re-send or look up what's wrong.
    

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