Troubleshooting

Sign-in code didn't arrive, photo upload stuck, PDF export blocked.

Report a bug from inside the app
Bug button, screenshot, annotations, send. Takes about 20 seconds.
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PDF export is greyed out or won't download
Usually one of three things — checklist below.
Read article2 min

Still stuck?

Open a ticket. We read every one, and most get a response within a business day.